From Account to Connection

JeVPN Setup Guide: Account Creation, Import & Connection Checks

Follow the page in order to create an account, choose a plan, retrieve your subscription, and import it into a client. This guide covers only the essential first-use steps; separate guides explain route fundamentals, billing choices, and advanced troubleshooting.

Step One

Account

Create a username and password

First, open JeVPN’s account creation page. Creating an account requires only a username and password; no email address is required. You’ll use the username to sign in to the user panel, while the password protects your account and subscription settings. Use a unique password reserved for this service and store it in a trusted password manager.

Submit the form when you are finished. If the username is already taken, the page will ask you to choose another one; then submit again. After the account is created, the browser will open the user panel or sign-in view. Sign in with the username and password you just set. If you can see options such as “Account Overview,” “Plans,” or “Client Downloads,” the account is ready to use.

You do not need to configure a client or prepare a subscription link at this stage. Confirm access to the user panel first, then choose a plan. This avoids switching repeatedly between pages. Your account credentials and the subscription data you retrieve later serve different purposes: the credentials are for signing in, while the subscription lets the client read the route configuration. Keep both secure.

Completion check You can access the user panel with your username and password.
Open the account creation page
Step Two

Plan

Choose a plan based on your data usage

After signing in, open the Plans page in the user panel. If you use the service every month, compare the monthly subscriptions: ¥9.9/month includes 60GB, ¥18/month includes 250GB, and ¥28/month includes 500GB. Monthly data resets each month on the activation date; when you upgrade mid-cycle, the price difference is prorated by the remaining days. Base your choice on your estimated monthly usage rather than the plan name alone.

If your usage is occasional, compare the data packages, which remain valid until used and never expire: ¥158/300GB, ¥358/1000GB, and ¥658/3000GB. The key difference is how data resets. Monthly subscriptions suit consistent, ongoing usage; data packages suit intermittent use when you want to keep unused data available. For a fuller comparison of billing options and selection tips, see the Service Selection Guide. This tutorial does not cover route costs or concurrency mechanics.

Once you have chosen a plan, click “Start Using” or “Choose This Plan” on the plan card, check the plan name and amount, then pay with Alipay, WeChat Pay, or USDT. After the payment result returns, do not submit the order again. Go back to Account Overview first and confirm the current plan status. If you are not satisfied with your first payment, you can request a full refund within 14 days; see the Plans page and Terms of Service for the applicable process.

Completion check Account Overview shows an active plan or data package.
Start using
Step Three

Subscription

Retrieve subscription settings from Account Overview

Once the plan is active, open Account Overview. In the subscription section, you’ll find options for importing the subscription into a client. Common button labels include “Copy Subscription,” “Import All at Once,” or “Open Client.” The page also provides client links for your current system. Installation packages and subscription addresses are not published on marketing pages; retrieve all configuration data from the signed-in user panel.

If the client supports one-click import, use the relevant option on the current device and allow the browser to open the client. If the client does not launch automatically, use the copy function, save the subscription data to the clipboard, and paste it manually into the client’s import field. Subscription data contains credentials for reading the routes available to your account, so do not post it on public pages, in chat groups, or in screenshots.

The address below only illustrates how a link may look. It is an explicit dummy value that cannot connect to JeVPN and is not linked to any real account. During actual setup, do not enter the example manually. Copy the complete content provided by the user panel to avoid missing query parameters.

Format example Non-functional dummy value
https://example.com/sub?token=YOUR_TOKEN

Do not close the user panel immediately after copying. Open the client, complete the next import step, and confirm that it displays a list of regions or routes before continuing elsewhere. If you leave the subscription unimported for a long time, copy it again from Account Overview to rule out the clipboard being overwritten by other content.

Completion check You have retrieved the subscription data from the panel and are ready to import it on the current device.
Open Account Overview
Step Four

Clients

Import into desktop and mobile clients

JeVPN supports Windows, macOS, iOS, Android, and Linux. This section focuses on the first-import workflow for common desktop and mobile systems. First, get the client that matches your system from the client downloads page in the user panel. The download area requires sign-in and shows available content based on your account status. Do not copy installation links from unknown pages or use subscription settings forwarded by someone else.

Install the client before importing the subscription. Layouts vary across platforms, but subscription management is available from the main screen, sidebar, or settings page. Import success is not determined by whether a button was clicked; the client must be able to read and display selectable regions or routes.

Windows: Add it from Subscription Management

After installing and opening the Windows client, check the main-screen sidebar or top toolbar and open “Subscription,” “Configuration,” or “Service.” Choose to add a subscription, paste the complete content copied from Account Overview into the address field, and give the configuration a recognizable name. Save it, then run an update and wait for the route list to load.

When the list appears, return to the client home screen and choose an exit region. On first launch, the system may ask you to allow the client to establish a network connection. Follow the system prompt, then continue to verification. If the list is empty after import, check that the pasted content is complete and do not add multiple identical configurations.

macOS: Allow configuration and finish importing

Open the macOS client, go to subscription management from the sidebar or menu bar, and choose to import from the clipboard or a link. If the user panel provides a one-click open option, you can invoke the client directly from the same Mac. After importing, run an update and confirm that region and route names appear.

When establishing the first connection, macOS may show a network configuration authorization window. Read the system prompt and authorize it so the client can manage the device’s network exit. Return to the client after authorization, confirm that the subscription is still enabled, and choose a route to connect. If other network tools were previously installed, enable only one connection configuration during testing so you can identify which service supplies the current exit.

Android: Paste the subscription and update

Get and install the Android client from the user panel, then open the app and go to its configuration or subscription page. Tap the add option, choose import from the clipboard or manual subscription entry, and paste the complete content from the panel. Save it, then tap Update so the client can load the currently available routes.

When you choose an exit region and start the connection, Android will display a system network-connection authorization prompt. Confirm it; a connection indicator will usually appear in the status bar. If the app stops connecting after running in the background, check its background activity policy in system app settings. Menu names vary by device; for differences, see Common Questions for the relevant troubleshooting direction.

iOS: Retrieve client configuration from the panel

Sign in to the user panel on your iOS device, open the client downloads area, and use the option provided for the compatible client. After installation, return to Account Overview and use one-click import where available. If it does not open automatically, copy the subscription data, then open the client’s subscription or configuration page, choose Add, and paste it.

After saving and updating, the client should show selectable regions. On the first connection, iOS will ask to add a network configuration; authorize it before connecting. Authorization alone does not select a route—you must return to the client, choose an exit region, and enable the connection. When the subscription data changes later, run a subscription update in the client instead of creating the same entry again.

Completion check The client has loaded the subscription and displays selectable regions or routes.
Get the client
Step Five

Verify

Connect and check the exit region

After importing, choose an exit that matches the target service region from the client’s list. When no specific region is required, start with a geographically closer route to reduce extra paths caused by cross-region transmission. Select it, turn on the connection switch, and wait until the client clearly shows “Connected” before testing in a browser.

After the connection status changes, open JeVPN’s IP check page and view the current exit location. The result should roughly match the selected route’s region. If the page still shows the pre-connection exit, refresh the check page so the browser sends a new request. You can also disconnect and reconnect the client, then compare the result again.

A changed exit region only confirms that traffic is passing through the selected route. Open the website or app you actually intend to use and confirm that it loads and that its account and content regions match your expectations. Streaming and AI Tools may make different decisions based on account details, cache, service-region rules, or exit location. When content differs, do not rely only on the client’s “Connected” status.

You do not need to keep the user panel open after verification. The client will continue working with the imported configuration. To update routes later, open subscription management in the client and run an update. Sign in to the user panel only when you need to check data usage, plan status, or retrieve the configuration again.

Client status

The connection switch is enabled, and the interface clearly shows that you are connected.

Exit location

The IP check result roughly matches the exit region selected in the client.

Target service

The website or app you need to use can be accessed normally.

Appendix

Checks

Quick checks when the connection fails

If the subscription imports successfully but a route will not connect, do not delete the account or place another order. Return to the client, confirm that the subscription was recently updated, then switch to another route in the same region and reconnect. Temporary network fluctuations, a mismatch between the current exit and the target service, or an outdated configuration can all cause the connection switch to remain unstable.

If the client cannot read any route list, check that the subscription was copied in full from the current Account Overview, that the plan is still active, and that the client actually ran “Update” rather than only “Save.” If one-click import does nothing, copy the data and import it manually, but do not use the example address in this guide.

If the client shows Connected but the browser result has not changed, close old pages and reopen the IP check page. Then check whether other network configurations are running at the same time. Detailed DNS, system proxy, app routing, and service-region issues are outside this quick guide. Continue with Common Questions; for a systematic overview of route types, bandwidth, billing, and service selection, see the Service Selection Guide.